Clinical Department

The Clinical Department offers Behavior Support Services to individuals with challenging behaviors. Individuals that reside in Residential Group Homes, or attend CPS (Community Participation Services), can receive Behavioral Support Services.  When identified, the BSS (Behavioral Support Specialist) develops a functional behavioral analysis. The plan is developed with observation of the individual, and collection/evaluation of data received from direct care staff and/or caretakers in their natural setting. When completed, the plan outlines strategies to assist the individual in modifying, stabilizing and reducing maladaptive behaviors. Upon completion of the initial Behavioral Support Plan, the BSS provides direct and consultative supports and works closely with all involved personnel, implementing the Behavior Support Plan.


The BSS also develops a Crisis Intervention Plan for additional support. The outcome of the Behavioral Support Plan is to extinguish challenging behaviors and assist the individual with positive replacement behaviors. The Behavioral Support Specialist ensures that the plan is followed and provides ongoing assistance and training to staff.

Need more information?

For details about our Clinical Department, contact our BSS director.

724-981-2950 x 239







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Since 1952, we have been a leading provider of services for people with intellectual and developmental disabilities. Today, we promote human rights, provide residential services and create employment opportunities for those with disabilities.  


Whether it's becoming a member or donating a monetary gift, help us raise awareness and create opportunities for people with intellectual and developmental disabilities. There are a number of different ways to get involved with The Arc of Mercer County.


Help us continue to provide services that improve the quality of life for people with special needs. 

The Arc of Mercer County

850 North Hermitage Road
Hermitage, PA 16148

P: 724-981-2950
F: 724-981-1877


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Monday - Friday: 8:30am - 4:30pm

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